Appointment Policies
If you are unable to keep your appointment, you must cancel at least 24 hours prior by calling 503.643.2100. We have implemented an appointment/cancellation policy which enables us to better utilize available appointments for our patients in need of care. Failure to cancel your appointment without 24-hour notice is considered a "no show". No shows will be billed $150 for established patients per occurrence and $200 for a new patient visit. This will not be billed to your insurance and is patient's responsibility. We reserve the right to dismiss patients from our practice after 3 no show appointments.
Your current insurance card needs to be presented at every appointment.
Any changes in insurance coverage needs to be noted when checking in for your appointment.
If you are unable to keep your appointment, you must cancel at least 24 hours prior by calling 503.643.2100. We have implemented an appointment/cancellation policy which enables us to better utilize available appointments for our patients in need of care. Failure to cancel your appointment without 24-hour notice is considered a "no show". No shows will be billed $150 for established patients per occurrence and $200 for a new patient visit. This will not be billed to your insurance and is patient's responsibility. We reserve the right to dismiss patients from our practice after 3 no show appointments.
Your current insurance card needs to be presented at every appointment.
Any changes in insurance coverage needs to be noted when checking in for your appointment.
Administrative Fee
Integrative Pediatrics is unwilling to compromise the way we practice and the amount of care we give, with the institution of the administrative fee we can continue to practice as we have. The administrative fee at Integrative Pediatrics covers the use of natural remedies, vitamins and supplements, and education on natural alternatives and non-pharmaceutical approaches to your child’s health care. This includes specialty testing and a comprehensive review of these test results. Patients will have access to monthly educational classes on vaccines provided at no additional charge. This fee also supports the providers at Integrative Pediatrics in offering in-depth informed consent for all treatments and procedures performed, including vaccines. We will offer practical telephone and email consults when appropriate, and continue to provide patients with same-day appointments when availability allows. Additionally, we will assist with the completion of administrative forms for all patients.
Integrative Pediatrics is unwilling to compromise the way we practice and the amount of care we give, with the institution of the administrative fee we can continue to practice as we have. The administrative fee at Integrative Pediatrics covers the use of natural remedies, vitamins and supplements, and education on natural alternatives and non-pharmaceutical approaches to your child’s health care. This includes specialty testing and a comprehensive review of these test results. Patients will have access to monthly educational classes on vaccines provided at no additional charge. This fee also supports the providers at Integrative Pediatrics in offering in-depth informed consent for all treatments and procedures performed, including vaccines. We will offer practical telephone and email consults when appropriate, and continue to provide patients with same-day appointments when availability allows. Additionally, we will assist with the completion of administrative forms for all patients.
Why the fee?
Many of the things we do to support you and your child fall in a category of integrative and alternative medicine, not covered by insurance, we are finding it necessary to partner with you to continue to offer this type of support. As the medical climate changes, we must be able to continue to provide high quality, individualized medical services at Integrative Pediatrics. To support the continuation of this work, we have decided to implement an annual administrative fee.
My insurance already pays you, why can’t you bill them for more?
The administrative fee covers non-contracted services that are provided at no additional charge. Insurance companies do not reimburse for these services.
How much is the administrative fee?
The administrative fee will be $295 per family per year regardless of your family size.
*Should you need to make payment arrangement please contact our billing department*
*Should you need to make payment arrangement please contact our billing department*
Co-Payments
Co-payments and deductibles are due at the time of service.
Co-payments and deductibles are due at the time of service.
Billing
Integrative Pediatrics will gladly submit claims to your insurance carrier. We also offer Secondary and Tertiary billing. In the event of a Motor Vehicle Accident, we will submit your claim(s) to the motor vehicle carrier.
Integrative Pediatrics will gladly submit claims to your insurance carrier. We also offer Secondary and Tertiary billing. In the event of a Motor Vehicle Accident, we will submit your claim(s) to the motor vehicle carrier.
Medical Records
We are a medical home; our philosophy of primary care is patient-centered, comprehensive, team-based, coordinated, accessible, and focused on quality and safety. When you transfer care you are no longer our patient. Transfer of records to a new physician will be sent complementary. Subsequent new provider transfers will be charged $75.00; payment is required prior to release of records. If balance is not paid in 30 days, your account will be billed.
For personal copies of medical records: $25.00-$300.00 fee per medical record (depending on size). We will call you upon readiness of records and payment is due at that time. We can mail your records if requested, for an additional charge. If you request to pick them up and have not done so by 30 days, your records will be mailed to the address you provided and shipping and handling will be added to your account balance.
We are a medical home; our philosophy of primary care is patient-centered, comprehensive, team-based, coordinated, accessible, and focused on quality and safety. When you transfer care you are no longer our patient. Transfer of records to a new physician will be sent complementary. Subsequent new provider transfers will be charged $75.00; payment is required prior to release of records. If balance is not paid in 30 days, your account will be billed.
For personal copies of medical records: $25.00-$300.00 fee per medical record (depending on size). We will call you upon readiness of records and payment is due at that time. We can mail your records if requested, for an additional charge. If you request to pick them up and have not done so by 30 days, your records will be mailed to the address you provided and shipping and handling will be added to your account balance.
If You Are Uninsured
If you are uninsured, or if we are unable to verify coverage, we require a $100.00 deposit at your first visit, which will be applied to your charges. If charges exceed the $100.00 we will send you a statement.
If you are uninsured, or if we are unable to verify coverage, we require a $100.00 deposit at your first visit, which will be applied to your charges. If charges exceed the $100.00 we will send you a statement.
Unpaid Accounts
We take many steps to avoid collections, however if your account is placed with a collections agency; you will be assessed a $100 collection fee. This will be added to your final balance placed with the collection agency and you will also be responsible for all legal fees and court costs involved.
We take many steps to avoid collections, however if your account is placed with a collections agency; you will be assessed a $100 collection fee. This will be added to your final balance placed with the collection agency and you will also be responsible for all legal fees and court costs involved.
Billing Questions?
Please send an email to billing@integrativepediatricsonline.com
Our Financial Policy Form
Please send an email to billing@integrativepediatricsonline.com
Our Financial Policy Form
We are contracted with many insurance companies, however it is important for you to verify our provider is participating in your medical plan prior to receiving services.